Privacy Policy
This Privacy Policy governs the transparency in the collection and processing of personal data by ICG Middle East and consensus in providing Personal Data by any individual (referred to as “User”) accessing or visiting the website https://icgmiddleast.com/ (referred to as the “Website”) or inquiring about services offered by ICG Middle East through the Website.
We recognize and respect your need to understand the purposes and methods of gathering your personal information, its use, disclosure, storage, and/or transfer. We urge you to review this Policy along with any additional policies we may provide on specific occasions when collecting or processing your personal data, to fully comprehend how and why we utilize your personal data.
Definitions
- “you” or “your”: refers to the User or any Visitor accessing the website.
- “we,” “us,” or “our”: refers to ICG Middle East.
Eligibility
To engage directly with ICG Middle East and consent to the processing of your Personal Data, you must be 18 years of age and above.
Types of Personal Data We Collect
Personal Data encompasses any information/data shared by you to us, for your personal identification, such as your name, email address, postal address, phone number, company name, and any other relevant information. It also includes publicly available data or data gathered from the internet or service providers.
Methods of Personal Data Collection
- Direct Interaction: When you make enquiries, submit comments, request quotations, or contact us through our website.
- Cookies: We collect technical data like browsing actions and patterns.
- Third-Party Sources: We obtain data from analytics providers like Google.
- Device: We collect info such as device details, IP address, browser type, etc.
Utilization of Your Personal Data
We collect various data, including personal and device information, to:
- Send marketing or service-related communications
- Request service feedback and suggestions
Retention of Your Personal Data
We retain your data as long as necessary. In some cases, longer retention is required by law or for operational reasons.
Cookies
Cookies are used to store visitor information. You may control them through your browser settings. Session data helps us understand usage but doesn’t personally identify users.
Sharing Your Personal Data
- Affiliates: Data may be shared with affiliates under secure conditions.
- Third-Party Vendors: For services such as payment or data hosting.
- Non-Personal Data: Shared with third parties as aggregated insights.
Users Outside United Arab Emirates
Data may be processed in the UAE or other countries. We comply with GDPR and other international data regulations. You may request deletion or withdrawal of consent by emailing info@icgmiddleast.com (processed within 72 hours).
Your Rights Regarding Personal Data
You may correct or delete your personal information by contacting us at info@icgmiddleast.com. Updates will be made within 72 hours.
Case of Breach of Data
In the event of a data breach, we will notify affected users and relevant authorities within 72 hours as per GDPR and DPDP 2023 guidelines.
Changes to this Privacy Policy
We reserve the right to amend this policy. Any changes will be communicated to users. You may raise concerns by emailing info@icgmiddleast.com.